“I can’t believe it’s free!”

“I can’t believe it’s free!”

“I can’t believe it’s free!”

Message your customers,

they’ll love you for it

Monitor and chat with the visitors on your

website, respond to support tickets and create

empower customers to help themselves – all 10

Easy set-up • Free Forever • Secure​

Live Chat • Ticketing • Knowledge Base • Chat Pages • Team Chat • + More

Why tawk.to?

Because you need a free and easy way to communicate with your customers

Get close

Your customers have questions

before they buy. Be where they

are, when they need you, so they

have the confidence they need to choose you over the competition.

Every time.

Get organized

With customer data siloed across

so many tools, it’s hard to get a top-down view of the customer

journey. Not anymore. You now

have one place for all your

customer interactions.

Get in front

Easily identify FAQs and capture

help center searches to create

articles and shortcuts, so agents

can respond faster, and customers

can get help without having to

make contact.

How does it work?

Add a small JavaScript snippet to your site- it gets 30 seconds to start i

Monitor customer

activity in real time

See which pages your visitors are on in real time, what

they are searching for within your Knowledge

Base and how often they visit your website. View

activity across their entire journey. See clearly

which team member responded to a customer last

and maintain a complete conversation history.

Meet customers  

where they are

Access is the currency of the web. You need to be

where your customers are, and if you’re not, your

competitors will be. With tools like Live Chat,

Ticketing, a Knowledge Base and video and voice

add-ons, you have what you need to be there for

customers when and where they need you most.

Collaborate and 

assign conversations

Tag and assign conversations to members of your team and ensure the right person is responding at the right time. Seeing the entire journey alongside

customer data gives you the power to respond with context and ultimately create memorable and positive customer experiences.

Easily share

your knowledge

Streamline support with a free customizable Knowledge Base that both your team and your customers are going to love. Easily share your team’s know-how internally alongside chats, then select what to publish publicly.



Have intelligent

conversations

Being able to respond to a conversation within the

context of a customer journey, armed with shortcuts

and Knowledge Base articles, makes it

easy to deliver epic customer experiences.

Don’t Take our word for it though …

See how 5+ MILLION people use tawk.to to get closer to their customers

Need help answering chats? Hire chat agents for just $1/hr

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